New Vision Care Journey at Better Vision

The New Vision Care Journey Process

1. Check your current glasses prescription and discuss your concerns

The journey begins by checking the prescription of your current glasses and discussing any concerns you may have, such as blurred vision, eye fatigue, eye pain, headaches, hazy vision, or discomfort while wearing glasses.

This step helps our specialists understand your current eyewear history, any issues you are experiencing, and your everyday visual habits.

2. Relax your eyes with Eye Relax

Eye Relax is an eye-relaxation service designed to help your eyes reach a more relaxed state before your eye examination.

Today, many people spend long hours using computers, smartphones, and other digital devices, which may leave the eyes feeling strained or tense. Conducting an eye examination immediately after intensive visual activity may mean that temporary visual fatigue affects how you perceive your vision.

Eye Relax is therefore an additional step that helps prepare your eyes before the examination, supporting a more detailed and accurate assessment.

3. Comprehensive eye examination with the BVAX 16-Step Standard

After assessing your concerns and allowing your eyes to relax, you will proceed to an eye examination based on the BVAX 16-Step Standard, together with a preliminary eye health screening conducted by an optometrist or eye care specialist.

Better Vision’s BVAX standard covers everything from eye health history and visual acuity assessment to prescription testing and lens suitability analysis—helping ensure that your prescription is appropriate for your real-life visual needs.

4. Try your new prescription lenses

Once your prescription has been measured, you will have the opportunity to try your new prescription lenses to assess clarity, visual comfort, and your real-world viewing experience.

This enables our specialists to refine the prescription or provide further recommendations before moving on to lens and frame selection.

5. Review your examination results and refer you when needed

Our specialists will review your examination results together with your symptoms and visual habits to recommend the most suitable next steps.

If any signs suggest that further examination is needed, Better Vision can recommend and refer you for continued care with medical specialists at TRSC International Eye and Vision Center.

6. Select lenses and frames that suit your needs

Choosing lenses and frames should not be based on prescription alone. Your lifestyle and real-life needs should also be considered, such as:

• Extended computer or screen use
• Frequent reading of books or documents
• Daytime or nighttime driving
• Work that requires vision at multiple distances
• The need for all-day visual comfort
• Frames that complement your face shape and personality

Better Vision’s team of specialists will help recommend lenses and frames that suit your prescription, face shape, and lifestyle.

7. Personalised frame fitting and adjustment

A good pair of glasses should not only help you see clearly—it should also feel natural and comfortable to wear.

Better Vision pays close attention to frame fitting, including nose pad adjustment, temple adjustment, frame tilt, and overall fit. This helps position your glasses correctly and reduces common concerns such as glasses slipping, pressure on the nose, or discomfort while wearing them.

8. Personalised eye-position measurement

Personalised eye-position measurement is another important step that helps ensure lenses are fitted appropriately within the selected frame. This is especially important for specialised lenses, such as progressive lenses or lenses that require a high degree of precision.

Accurate eye-position measurement helps lenses perform in line with your natural viewing behaviour, reducing the likelihood of visual discomfort, eye strain, or headaches caused by lenses that are not aligned with your individual viewing position.