Myopia of 1,200 and Astigmatism of 500 — But What Was Even Harder Than the Prescription Was Getting Glasses That Caused Headaches and Could Not Be Worn
Customer’s Vision Concerns and Needs
K. Bike – Manatsawin Maliwong, a voice actor and voice director, had experienced myopia since childhood. Before he started wearing glasses, he often accidentally fell into roadside ditches or walked into electric poles because he could not see clearly.
The most complex issue was that the prescription in both eyes was significantly different. One eye had myopia of around 1,000, while the other had myopia of around 1,200, with astigmatism of approximately 300 and 500 respectively.
In the past, K. Bike had a negative experience with glasses that were not made to the right standard. They caused eye discomfort and severe headaches, making them impossible to wear while walking and requiring a long adjustment period.
K. Bike’s main need was to find eyeglasses and lenses that would make everyday life easier, allowing him to read voice-over scripts and look at screens clearly without experiencing headaches.
Products and Services Selected
K. Bike chose to receive service at Better Vision, where he was closely taken care of by a specialist, K. Aum. The problem-solving process was detailed and addressed the issue precisely.
Lens Balancing: The prescription in both eyes was carefully balanced to work together as comfortably as possible, helping K. Bike see clearly when reading scripts and looking at screens.
Lens Curve Selection: The lens curve was selected to suit his high prescription, helping reduce headaches when looking, focusing, or using his vision for long periods.
Detailed VA Measurement: His VA, or Visual Acuity, was measured and balanced in detail according to his personal visual center. The examination went deeper than general standards, such as only checking at 0.6 or 0.8, to achieve the highest possible level of accuracy.
Long-Term Prescription Care: The team also paid attention to long-term prescription care by carefully monitoring and managing his prescription so that it would not increase unnecessarily. This was a level of service K. Bike had never experienced anywhere else before.
Experience at Better Vision
After wearing his glasses for one full year, K. Bike confirmed that he had no headaches at all and could see clearly and comfortably.
Expertise and attentive care: K. Aum, the vision specialist, provided detailed recommendations and care throughout every step, leaving a strong impression from his very first visit.
Service from the staff: The staff were friendly, welcoming, and provided excellent recommendations.
Thoughtful after-sales service: K. Bike was impressed by small but meaningful details, such as the staff immediately helping to clean his glasses whenever he visited the store.
K. Bike recommends Better Vision to anyone who is looking to get prescription glasses and wants a better quality of vision in everyday life.
Get expert consultation and solutions for every vision concern at Better Vision branches nationwide.
Thank you to K. Bike – Manassavin Malevong, voice actor and voice director, for trusting Better Vision.