Say Goodbye to Dizziness! K. Arbun Shares His Secret to Comfortable Progressive Lens Wear at Better Vision
“Before coming to Better Vision, I had progressive lenses made elsewhere, but they caused significant dizziness and discomfort. It wasn’t until I met Ruj, BVAX Master, at Better Vision that I discovered the real issue. My previous lenses had alignment and fitting problems that did not match my actual visual requirements, which made my vision feel unnatural and uncomfortable.
I chose Better Vision because I had heard about their expertise in providing personalized eyewear solutions. What impressed me most during my first visit was the level of detail in the eye examination process. There was a wide range of advanced equipment, and the eye assessment was incredibly thorough. They even used Virtual Reality (VR) technology to analyze visual behavior, such as how I naturally look at things—whether I turn my entire head or simply move my eyes.
Ruj, BVAX Master, paid close attention to every detail, including visual habits that could affect the comfort of my glasses. Some of these were things I wasn’t even aware of myself. After receiving my progressive lenses from Better Vision, I immediately noticed the difference. My vision felt natural and comfortable, and the dizziness was gone. It made me realize just how important precise measurements and personalized fitting are when it comes to progressive lenses.
What I also learned was that frame adjustment plays a much bigger role than I had ever imagined. At first, I thought that once the lenses were made, the process was complete. However, at Better Vision, every part of the frame is carefully adjusted—even the temple arms behind the ears must fit perfectly.
The technicians pay attention to every detail, and Ruj, BVAX Master, provided valuable guidance throughout the process. For example, when I was interested in a particular frame style, he explained why it might not be the best option for me because of my facial features and fitting requirements. He then recommended alternatives that would suit me better. After the frame adjustments were completed, I could clearly feel the improvement. My vision became sharper, and the glasses felt much more comfortable to wear, without putting excessive pressure on my ears or face.”
Customer’s Vision Concerns and Needs
Negative Experience with Progressive Lenses
K. Arbun previously had progressive lenses made elsewhere and experienced severe dizziness while wearing them. This led him to believe that headaches and discomfort were a normal part of adapting to progressive lenses.
Problems Caused by Inaccurate Fitting and Everyday Use
A detailed assessment later revealed that the issue was caused by improper lens alignment and fitting angles that did not match his actual prescription and visual needs. In addition, everyday habits—such as accidentally falling asleep while wearing his glasses—could alter the frame alignment over time and affect visual comfort.
Unique Facial Features Requiring Personalized Frame Fitting
K. Arbun has a low nose bridge, which requires careful frame selection and adjustment. He needed a frame that would stay securely in place without slipping, avoid excessive pressure on the face, and provide a comfortable fit that complements his facial features.
Selected Products and Services
Advanced Eye Examination Technology
K. Arbun underwent Better Vision’s comprehensive 16-step eye examination process, supported by advanced diagnostic technology. He was impressed by the wide range of instruments used throughout the assessment—far more extensive than anything he had previously experienced. The examination also incorporated Virtual Reality (VR) technology to analyze individual visual behaviors, such as head movements and eye movement patterns, helping the team better understand how he naturally uses his vision in everyday life.
Personalized Progressive Lens Design
Based on the results of the eye examination and visual behavior analysis, Better Vision recommended progressive lenses tailored specifically to K. Arbun’s viewing habits and lifestyle. The lenses were customized to provide comfortable vision across both near and distance viewing zones, creating a more natural visual experience.
Professional Frame Fitting and Adjustment
A key part of the solution was the precise adjustment of the eyewear frame. Specialized tools were used to customize the fit, including equipment designed to safely adjust plastic temple arms without affecting their appearance. The frame was carefully adjusted to fit securely behind the ears, while the nose pads and overall frame alignment were tailored to suit K. Arbun’s facial features, ensuring maximum comfort, stability, and visual performance.
Impressions of Better Vision
Clear and Noticeable Improvement
After receiving his new eyewear from Better Vision, K. Arbun no longer experienced dizziness and immediately noticed a significant improvement in visual comfort. His progressive lenses provided clear vision at both distance and near viewing ranges, making everyday activities such as reading and daily tasks much more comfortable.
Expertise You Can Trust
K. Arbun was particularly impressed by the expertise of the Better Vision team. They were able to accurately identify the root cause of his previous discomfort, including issues related to lens alignment and frame fitting. He also appreciated the personalized recommendations provided by Ruj, BVAX Master, who helped him select frames that truly suited his facial features and visual needs.
Attention to Every Detail
One of the most memorable aspects of the experience was the level of detail throughout the eye examination process. The advanced technology and comprehensive assessment helped K. Arbun better understand his own visual habits—insights he had never been aware of before.
Exceptional Wearing Comfort
The carefully adjusted frame significantly improved both visual performance and wearing comfort. The glasses fit securely without slipping, while avoiding unnecessary pressure on the nose bridge and ears, allowing K. Arbun to wear them comfortably throughout the day.
Consult with us and find solutions for all your vision concerns at every Better Vision branch.
Thank you to Ms. Sinina Putthitharn, better known as K. Arbun, host of the WiTcast Podcast, for trusting Better Vision with her eye care and eyewear needs. We are delighted to have been part of her journey toward clearer, more comfortable vision.